Subskrybuj RSS RSS
envelope  |  site map  | 
Search on Website

Rules for Providing Technical Support

ASKOM provides limited, free and complex, paid technical support. Free support is only available for the latest (current) and one previous main version of Asix.Evo package. The support covers only the help in determining the causes of problems in the software operation and the advice on how to make/parameterize the application.

In all other cases, it is possible to obtain paid support in accordance with the valid price list or under the terms of a separate service agreement.

In no case, ASKOM does not guarantee making corrections to the other main versions of the package than the latest one.

The condition of obtaining technical support, both free and paid, is to refer to the number of the granted and registered License to use the software.